Public offer for the creation of a personal storybook

This English text is a translation provided for convenience. The Russian version is the legally binding one; if the two differ, the Russian text applies.

Publication date: 08.11.2026

1. General provisions

1.1. This document is a public offer (Articles 435 and 437 of the Civil Code of the Russian Federation) made by Anna Alekseevna Derevenskaya, a self-employed individual, INN 253402095301, who applies the special tax regime "Professional Income Tax" (the "Provider"), and is addressed to any legally capable individual aged 18 or over (the "Customer").

1.2. The offer is accepted by paying for an order in the Telegram bot @the_babybook_bot (the "Bot"). Before payment the Bot shows buttons linking to the offer and the personal data processing policy, and above the "Proceed to payment" button reminds the Customer that pressing it means accepting the terms.

1.3. The contract is concluded on the terms in force at the time of payment. The Provider may change the offer; a new version applies to orders paid after its publication.

2. Subject

2.1. The Provider creates for the Customer a personal electronic storybook (the "Book") based on the details the Customer entered in the Bot: the child's name, gender and age, interests, theme, illustration style, the giver's name, a dedication and, optionally, a photo of the child or a description of their appearance.

2.2. The contents of the Book depend on the plan shown in the Bot at the time of the order:

2.3. The text, illustrations and narration are created using artificial intelligence services. The Provider checks the result automatically and selectively but does not guarantee the absence of defects.

2.4. The result is delivered in the Telegram chat with the Bot. Production usually takes from a few minutes to an hour after payment and approval of the first page. This is a guide, not a guarantee.

3. Ordering

3.1. After payment the Bot creates the first page (preview). The Customer may approve or change it. The first change (another style, another picture, another story) is free; each further change costs 49 ₽ and is paid as a separate payment.

3.2. After the preview is approved, the Bot creates the remaining pages. The story and style cannot be changed after approval.

3.3. An invoice is valid for 60 minutes. If payment is not received, the order is cancelled. If a payment arrives after cancellation, the order is put into production.

4. Price and payment

4.1. Prices are shown in roubles in the Bot. The Provider may change prices; the price of a paid order does not change.

4.2. Payment is accepted through the YooKassa payment service. The Provider does not receive or store bank card data.

4.3. The Provider registers income in the "Moy Nalog" app. A link to the receipt is sent to the Customer in the Bot after payment. A copy of the receipt can be requested by email or Telegram as listed in section 10.

5. Storage periods

5.1. The original photo is deleted 48 hours after upload.

5.2. Finished files (PDF and MP3) are stored for 21 days after creation and are available in the "My books" section. The Customer should save them to their device. After the storage period the Provider is not obliged to restore the files.

6. Refunds

6.1. The Book is created individually for the Customer from the Customer's details. If the service has been provided properly and the book has been delivered, no refund is made because the Customer did not like the result.

6.2. Money is refunded if, through the Provider's fault or because of a technical failure, the book was not delivered to the Customer, and in case of a double charge. To request a refund, contact support (section 10) stating the time and amount of the payment. The refund is made to the card or account used for payment within 10 days after confirmation.

6.3. The Provider fixes obvious defects in the Book reported to support within 7 days of receipt (for example, the file does not open, pages are missing, the text is in another language or contains prohibited content). The Provider chooses the remedy: rebuilding the file or a refund.

6.4. Differences between the hero's appearance in the illustrations and the child in the photo, artistic features, inaccurate details of drawings and matters of taste in the text are not defects giving the right to a refund. Likeness to the photo depends on the artificial intelligence models and is not guaranteed.

7. Rights to the result

7.1. The Provider grants the Customer the Book for personal non-commercial use: storing, printing for oneself and family, giving as a gift. The Book may not be distributed commercially without the Provider's consent.

7.2. The Provider will not publish or use the Customer's child's Book in advertising without the Customer's consent. The Provider may show anonymised sample books created without personal data (demos).

7.3. Rights to material created by artificial intelligence are determined by law and the terms of the relevant services. The Provider does not guarantee exclusive rights to individual images.

8. Customer's obligations and liability

8.1. The Customer provides accurate details and does not enter offensive, illegal or unsuitable content for a children's book. The Bot may reject such details.

8.2. The Customer uploads a photo only of their own child or a child for whom they have the right to give consent to data processing (parent, legal representative). Uploading photos of other people is prohibited.

8.3. The Customer accepts that the details and photo are passed to artificial intelligence services, some of which are located outside the Russian Federation, and gives separate consent to this in the Bot before sending a photo.

9. Provider's liability

9.1. The Provider is liable for producing and delivering the Book up to the cost of the paid order.

9.2. The Provider is not liable for unavailability of Telegram, payment and AI services, for delays caused by them, or for the Customer's actions (for example, a wrong account or a deleted chat). If the Book could not be delivered because of such unavailability, the Customer may receive a refund under clause 6.2.

10. Contacts and requests

10.1. Support: Telegram @Anna_Derevenskaya, email 59638289@bk.ru. Response within 2 business days.

10.2. Claims are considered within 10 days. Disputes are resolved by negotiation; failing agreement, in court in accordance with the laws of the Russian Federation.

11. Personal data

11.1. Personal data processing is governed by the Personal data processing policy and the consent to process the child's personal data and photo. Links to them are available in the Bot.

12. Provider's details

Anna Alekseevna Derevenskaya, self-employed, INN 253402095301, email 59638289@bk.ru, Telegram @Anna_Derevenskaya.